Readyo

Support

We usually answer within 2 working days.

Contact

Email aveniamarouanemohamed@gmail.com. Tell us your iPhone model, the app language and what happened. Please don't send passwords or payment details.

Frequently asked questions

How do I restore my purchases?

Open Readyo and tap Restore purchases on the paywall or in Profile. Use the same Apple Account you bought with. An Interview Pass or Pro subscription comes back on a new phone or after reinstalling. A Single interview that was already used cannot be restored.

How do I cancel Pro?

On your iPhone, open Settings → your name → Subscriptions → Readyo Pro → Cancel Subscription, or open the App Store app, tap your photo, then Subscriptions. Cancel at least 24 hours before the renewal date to avoid the next charge. You keep Pro until the end of the month you paid for. Deleting the app does not cancel the subscription.

Does the Interview Pass renew?

No. The Pass gives you up to 10 interviews for 7 days and then simply ends. You are never charged again for it.

How do I delete my data?

In the app, open Profile → Delete my data and confirm. Your interviews, transcripts, reports and anonymous account are deleted permanently. Unused interviews are lost, and this does not cancel a Pro subscription (see above). Details in the Privacy Policy.

How do I get a refund?

Purchases are processed by Apple, so refunds are requested from Apple at reportaproblem.apple.com.

The interviewer can't hear me

Readyo needs the microphone to record your answers. Open Settings → Readyo and turn on Microphone. Then speak normally and tap Done answering when you finish each answer.

Is the interviewer a real person?

No. The interviewer is an AI with a synthetic voice. Readyo is for practice only, and scores are AI estimates, not hiring predictions.

Which languages are supported?

English, French, Spanish and Arabic, for both the app and the interview.

Aide (français)

Ayuda (español)

المساعدة (العربية)