Support
We usually answer within 2 working days.
Email aveniamarouanemohamed@gmail.com. Tell us your iPhone model, the app language and what happened. Please don't send passwords or payment details.
Frequently asked questions
How do I restore my purchases?
Open Readyo and tap Restore purchases on the paywall or in Profile. Use the same Apple Account you bought with. An Interview Pass or Pro subscription comes back on a new phone or after reinstalling. A Single interview that was already used cannot be restored.
How do I cancel Pro?
On your iPhone, open Settings → your name → Subscriptions → Readyo Pro → Cancel Subscription, or open the App Store app, tap your photo, then Subscriptions. Cancel at least 24 hours before the renewal date to avoid the next charge. You keep Pro until the end of the month you paid for. Deleting the app does not cancel the subscription.
Does the Interview Pass renew?
No. The Pass gives you up to 10 interviews for 7 days and then simply ends. You are never charged again for it.
How do I delete my data?
In the app, open Profile → Delete my data and confirm. Your interviews, transcripts, reports and anonymous account are deleted permanently. Unused interviews are lost, and this does not cancel a Pro subscription (see above). Details in the Privacy Policy.
How do I get a refund?
Purchases are processed by Apple, so refunds are requested from Apple at reportaproblem.apple.com.
The interviewer can't hear me
Readyo needs the microphone to record your answers. Open Settings → Readyo and turn on Microphone. Then speak normally and tap Done answering when you finish each answer.
Is the interviewer a real person?
No. The interviewer is an AI with a synthetic voice. Readyo is for practice only, and scores are AI estimates, not hiring predictions.
Which languages are supported?
English, French, Spanish and Arabic, for both the app and the interview.
Aide (français)
- Restaurer vos achats : Profil ou écran d'achat → Restaurer les achats, avec le même compte Apple.
- Résilier Pro : Réglages → votre nom → Abonnements → Readyo Pro, au moins 24 heures avant le renouvellement.
- Supprimer vos données : Profil → Supprimer mes données.
- Contact : aveniamarouanemohamed@gmail.com
Ayuda (español)
- Restaurar compras: Perfil o pantalla de compra → Restaurar compras, con la misma cuenta de Apple.
- Cancelar Pro: Ajustes → tu nombre → Suscripciones → Readyo Pro, al menos 24 horas antes de la renovación.
- Borrar tus datos: Perfil → Borrar mis datos.
- Contacto: aveniamarouanemohamed@gmail.com
المساعدة (العربية)
- استعادة المشتريات: الملف الشخصي أو شاشة الشراء ← استعادة المشتريات، بنفس حساب Apple.
- إلغاء Pro: الإعدادات ← اسمك ← الاشتراكات ← Readyo Pro، قبل 24 ساعة على الأقل من التجديد.
- حذف بياناتك: الملف الشخصي ← حذف بياناتي.
- التواصل: aveniamarouanemohamed@gmail.com